tower
5 years agoNew Contributor
Box speed
I recently switched to Cox from Comcast Xfinity. The cable box response time with Cox is much much slower than I was used to with Xfinity. Is this normal or do I just have a defective cable box?
It happens usually with the guide. After you punch in the channel, it could take up to four seconds for the new channel to kick in. There are even times when the box won't accept the new channel the first time. With Xfinity the response time was instantaneous.
change the batteries in the controller.