billing error still not corrected
My monthy bill should be $169.54 under my 24 month agreement but it was wrong this month. They fixed it but since it was a manual fix it is still not fixed in my account view and now the bill is alm...
Forum Discussion
The manual fix they did was to re-enter the promotions. My old promotions were ending at different times so they had to set the new ones up after my old ones ended. They said they are notes in the system, so I am hoping the chat moderator can look them up and help me. I just need someone to make a fix before my next bill is due July 31. Otherwise, I will have to pay $207 for this month. Or if you think it's safe, I will just make the $169.54 payment this month and it will show my bill is past due but I assume they will fix this later.
