Forum Discussion

vegasmisty's avatar
vegasmisty
New Contributor II

Audio breaks and occasional picture

For several days now again channel 19, every few seconds loses audio and occasional picture drop. Went through this a month or so and your rep said it was a third party problem. It was fixed. Now it’s back. Please get this fixed.

3 Replies

  • litebowler's avatar
    litebowler
    New Contributor

    every few seconds loses audio and occasional picture drop... I have the same problem, but with a variety of channels, 37, 40, 48, 53 (my most viewed), and this has been an ongoing issue … I agree!! please get it fixed!!!

    • vegasmisty's avatar
      vegasmisty
      New Contributor II

      Obviously their support team doesn’t care because normally they at least post they’ve reported it but so far CRICKETS. 

    • LisaH's avatar
      LisaH
      Moderator
      Hi Litebowler. We were having an issue with several channels which have now been resolved. Please let us know if you have further issues. Thanks, Lisa - Cox Support Forums Moderator