Audio and Video drop out
Does anybody think it's good service when my TV audio will drop out but the picture keeps going, or what usually happens is the video freezes but the audio keeps going. And then again, maybe both of...
Forum Discussion
Hello, it appears we are getting finding packet loss to the modem, which can create these issues. Try checking the coax cables to the modem and reboot it. If the concerns remain, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address to get started.
