I called Cox and the girl said to use the web. Is this feature coming back? The Contour App doesn't have the feature to set up a recording using the app either.
This is very disappointing. We used this feature often while out. Just have to say it seems odd that you introduce all these features but take away one very basic feature people really liked. I can use the webpage but it's not nearly as convenient, and difficult to navigate on a phone. Thanks
I was going to post the same comment as well. Easier to open the app than have to go through
logging on the website. I also hate that I have to have a separate app just so I can see my call history.
I don’t make calls on my landline through the app.
Such a dumb move to remove the record feature. I can't figure out how to do it from the website. Very disappointed.
Allan, You DO realize that all of your competitors offer this valuable and commonly used feature in their apps? DirecTV, Dish, etc. And the fact that you used to have it and removed it? Does your marketing team have any idea what customers really want? Memo to Cox: We want this service.
It still inaccurately claims you CAN set/modify DVR recordings through the app on COX website FAQ!!!
https://www.cox.com/residential/education-center/tv/contour-app-streaming.html
