Forum Discussion

Kevin_S_'s avatar
Kevin_S_
New Contributor III
2 years ago

APPLE TV APP NOT WORKING ON CONTOUR BOX .

Hello, Ran out of ideas so figured I’d give this forum a try. Last night I tried to use the contour voice activation remote control to pull up Apple TV app  on my tv. The apple logo appeared like n...
  • ChrisJ2's avatar
    ChrisJ2
    2 years ago
    Hi, Anteloper. Here are some steps to try for your Apple+ issue on your Contour receiver:
    -Click on the Contour button on the remote.
    -Select the setting icon on the far right lower bottom of the screen to go into the settings
    -Arrow down to highlight and select privacy.
    -Arrow down and select Locally stored data
    -A box will appear on the tv screen asking if you want to clear local storage. Click "OK"
    Let us know if that helps. - Chrisj - Forums Moderator
fierygirl's avatar
fierygirl
New Contributor
2 years ago

Same thing happening to me right now.  Just a black screen after the apple logo.  Similar issue with the Discovery app as well

  • Allan's avatar
    Allan
    Moderator
    2 years ago
    @Fiergirl, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.