Forum Discussion

Patrish's avatar
New Contributor II
6 years ago

All my channels say "Program Unavailable". What can I do to reset these?

Cannot see program information

1 Reply

  • Hi Patrish, it sounds like your cable box has gotten out of sync with our network. To restore the Guide data, unplug the power from your cable box for 2 minutes and then plug it back in. Give the cable box several minutes to complete the reset cycle before trying to access the Guide. Please let us know if you still have no Guide data after the reset! -Becky, Cox Support Forums Moderator