Forum Discussion

Sweiss21's avatar
Sweiss21
New Contributor
2 months ago

Ads in guide

How does one get Cox to remove the ads from the channel guide. This issue has been brought up before with no resolution. Prices have gone up $30 a month - as a customer paying a lot I neither want nor need these ads.
Cox- Please give option to opt out. Old receiver was better and didn’t have ads but apparently those have been “retired”. Cox needs to do better. And Cox,don’t increase prices all of the time when you are not doing better. Whatever your big update is that we are paying for I’m sure will not benefit the average household user. I don’t see any difference. Bottom line Cox:

STOP the ads in the guide or offer an opt out

STOP raising prices while continuing poor service  DO BETTER

 

  • Hi. Please email my team at cox.help@cox.com. Thank you for being a part of the Cox community. 

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor II

      Curious, but why do you(moderator) want OP to email you? What are you going to do about a feature that makes Cox money? What information do you need to put in a feature request? Moderators didn't need OP to email them for this request.