8/29/2019, nbc and msnbc breaks up and sound break down.
In south Windsor our nbc and msnbc and sound breaks down.
Forum Discussion
Same here in Southington. Thought it was my equipment but it appears to be limited to certain channels.
- Hello. This sounds frustrating. What channels are you experiencing the issue on? Where are you trying to watch these channels?
Crystal
Cox Support Forum Moderator
- @Mare70
If you're still having an issue please try rebooting the cable box and see if that helps. If still having an issue after please email your full-service address and name to cox.help@cox.com.
Jonathan J
Cox ModeratorI dont use a cable box...cablecard only. For some reason with no action by me, its been clear for the past few days. Can a root cause be determined and communicated to the community? This may help future issues.
- Hello HDTV_Guy. Since you are using a cable card, I recommend rebooting the tuning adapter. Please let us know if there is any change. Thanks. -Allan Cox Support Forums Moderator.
