OK - great circle route and we called until they said we were eligible ...so, will see if it actually goes through. We have a ticket number.
Next step is to find out why I must have a phone in order for Cox's cable modem to work. Agent said I could buy a modem and not have to pay the $15 per month for a landline phone THAT I HAVE NEVER TOUCHED! My sister was given a new model modem yesterday so I have her Arris model Surfboard 6121 ... manual shows it good for 178 Mbps downlink which is greater than my service of 100 Mbps. Anyone been through this?
Is this 40% discount a promotional offer that will expire in 12 months? It doesn't make sense to cut your rate if your canx/renew your service. Unless, of course, Cox would get more money outta you in the long run.