Forum Discussion
KevinM2
6 years agoFormer Moderator
Hi Deezyfresh, freezing is typically indicative of a signal problem, and we're terribly sorry you have to experience this ongoing issue. Are all TV receivers impacted by the freezing or is it only one receiver? Can you please check to ensure that all cables are tightly secured and free of damage? This includes any splitters or amplifiers you may have as well. Here's an article which provides additional information for troubleshooting TV, http://bit.ly/2KCz3D6. If this continues, then the next course of action would be to send out a service technician. Please send us an email at cox.help@cox.com, with a link to this forum thread, should you need additional assistance. -Kevin
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