3.1.1.1 and 3.1.1.2 codes
We have 2 Cisco 8642HDC Explorer High Definition DVR Receivers connected to two different Televisions.Every Evening and Every morning, we can't watch TV on EITHER TV because we keep getting the 3.1.1...
Forum Discussion
Hi OnTheFence, the forum members are not likely going to be able to help resolve these issues. My suggestion is to contact our 24/7 Tech Support for assistance. You may reach out to our Social Media Team through Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. You may also call our Toll free number 1-800-234-3993. Or, chat online with Tech Support: www.cox.com/.../contactus.html
Thank you,
Mike J.
Cox Support Forums Moderator
Thank you,
Mike J.
Cox Support Forums Moderator
And when you are online with tech support for 2 days in a row for over an hour, and they still can't help....what now? Maybe time to look for another cable company.
- @Softballgirrl, I recommend sending us an email with your full name, address, and a brief description of the concern to cox.help@cox.com. Thanks. -Allan, Cox Support Forums Moderator.
