KevinM2... your statement above a few days ago, "if this individual is listed in your contacts" stmt is totally Wrong. At least for the Cox Connect Android App (I have the latest). First, I do not see a separate Address Book or contacts location that I can put into "my Phone." Now, I do have a whole list of Callers input into the Address book of the PC Web version of VoiceTools (for both PC and Cell internet), but I don't see this list anywhere in my phone when using the COx Connect. For the Apps, is there a dropdown listing somewhere in the Apps? For the internet Voice tool, Yes, the Address book is used when matched, but No for the Cox Connect App.
Apparently because there is no Cox App Contact list, what I get is a CallerID for the Incoming to be the actual callers ID, and not from My own Address book. For Outgoing that is unknown, obviously there is no CallerID to refer to so Cats and I get "Unknown." Check your own cell phone and tell us where the Address book is and if you are actually getting something other than Unknown.
