Issue with Nomorobo using Simultaneous Ringing

Rob H.,

Let me clarify, If a customer already uses a modem for Cox Digital Telephone they can, and will be migrated when the process occurs in their area. No visit should be required for customers who already have an eMTA. Once these customers are migrated they should receive a letter, but will also see the telephone line item on their bill change over to say Cox Voice. I hope this helps.

Colleen D.
Cox Support Forums Moderator