I can hear them, but they can't hear me
Since last week, when I call someone, I can hear them, but they can't hear me. Previously, everything was working fine.
Have already had 2 chat sessions and rebooted/reset the modem with no luck.
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Forum Discussion
Hello, the symptoms you are describing could be indicative of a signal issue, and we're extremely sorry you have to experience this type of thing. Would you mind forwarding a link to this forum post to our team at cox.help@cox.com? Based on what you're describing, we more than likely will have to send out a service technician for this. -Kevin M. Cox Support Forum Moderator
OK; I sent the email. Thanks.
