Forum Discussion

cableguymom's avatar
New Contributor
4 years ago

X-Spam-Optin: quarantine on Safe email - Why?

For over 2 months, I get safe email sent to my spam.  Why?  And what can I do to stop it?  Below is a screen shot of the source.

Ok, my curiosity has gotten the best of me!

For the last couple or 3 months, all email from CD Notifications, except Messages,  go in my Cox (internet provider) spam folder.  

When I was on CFF, there was a fellow who taught us to use "Message Source" or "View Source".  This shows the code to get a notification/message from point A to point B.


This is the last notification received in Cox spam.  Notice in the last line is X-Spam-Optin:quarantine  


Return-Path: <>
Delivered-To: 3@5432210
Received: from ([])
    by with LMTP
    id MMIfEeJ4al9rfQAAhaiikw
    (envelope-from <>)
    for <3@5432210>; Tue, 22 Sep 2020 22:21:22 +0000
Received: from ([])
    by with LMTP
    id CKH1EOJ4al/sPQAADbfQuw
    (envelope-from <>)
    for <>; Tue, 22 Sep 2020 22:21:22 +0000
Received: from ( [])
    (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits))
    (No client certificate requested)
    by (Postfix) with ESMTPS id 4Bwwkp1sXTz1Ljsp
    for <>; Tue, 22 Sep 2020 22:21:22 +0000 (UTC)
Received: from ([])
    by cmsmtp with ESMTP
    id Kqefkepf1IL43Kqf3kaJT0; Tue, 22 Sep 2020 22:21:22 +0000
X-Spam-Optin: quarantine


I have gone into Cox email to Create Filter Rule.  

I wanted to Redirect to InBox, which says invalid.


Any ideas on why CD notifications ONLY have the X-Spam command?  Like I say, it's been at least 2 months.