Forum Discussion
Dayala23
2 years agoNew Contributor
Another customer service representative got back to me about this issue and it was resolved. I appreciate the timely response and the assistance with this issue. Yes, companies should charge for tech visits, but everything should be clearly disclosed to the customer beforehand.
ChrisJ2
2 years agoModerator
I completely agree and I am glad they were able to assist you. Thank you for choosing Cox as your provider.