Forum Discussion

jgoodwin's avatar
jgoodwin
New Contributor II
5 years ago

With lockdowns still in effect is data cap restrictions going to get extended?

With the lockdowns still in effect across the country will the data cap lift be extended farther out? And if not how will I be charged if I'm over 1TB, my cycle ends on the 17th, and the data ca...
JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@jgoodwin

The suspension of Data Usage Billing has been extended through June 30, 2020. Add-on plan customers will now receive a third add-on plan credit applied in mid-May.


Jonathan J
Cox Moderator
  • Evarux's avatar
    Evarux
    New Contributor
    5 years ago

    Hello jonathanj! Is there any official place where we can confirm this new info? I've been looking for a source after seeing this post but I can't seem to find one.

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      5 years ago
      We Just receive the update today it should be posted on cox.com in a day or 2.

      Jonathan J
      Cox Moderator