Forum Discussion

Tariq_K's avatar
Tariq_K
New Contributor II
5 years ago

Wireless Contour Stream Player (Cox TV) usage is being counted towards my Data Usage

I realized today that Cox is counting my Contour wireless usage (Cox cable TV) towards my Data usage cap. Got an alert yesterday that I have used 75% of my data and I still have 10 more days left in ...
Data Usage Discrepancy
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Cox also insists the Wireless 4K Stream Player must use Panoramic.  I assumed (again) Panoramic could therefore distinguish...and perhaps encapsulate...regular TV programs as "uncounted" Internet packets.

Another poster, however, claims the Stream Player works on a non-Panoramic modem/router.  He said he'd monitor his data cap but nothing yet.

forums.cox.com/.../panoramic-wifi-reach

ChrisL's avatar
ChrisL
Former Moderator
5 years ago
For the record, I think there may be some confusion regarding the Stream Player vs Wireless Contour Receivers. The Stream Player is a streaming app only platform very similar to what you would see in a Roku type device. It is not capable of delivering liner TV services like the Wireless Contour receivers are. The Stream Player is designed to work with any Internet connection however the Wireless Contour receivers are part of the Panoramic Wifi/Contour service platform.

-Chris
  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    I thought I was finally schooled after 10 clarifications on the Wireless 4K Stream Player.  Now there's another?  I give up.