Forum Discussion

riffeykimberly's avatar
riffeykimberly
New Contributor
3 days ago

Wifi

I just moved to a new unit and switched my WiFi service over yesterday and it is not coming on. 
was at #$%^ % #$^^^ &*((% $%  switch to same address just #^&* now

  • Hi riffeykimberly,

    I am sorry to learn your services are not working after your move.  We would be glad to help you get things going.  Please send us an email to Cox.help@cox.com with your full name and address.  For security I have hidden your personal information.

    We look forward to working with you in a more private setting.  

    Cox Support Forum Moderator 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Why did you make a new post? Are you using the gateway from the old unit or new unit? What light is on the gateway?