Forum Discussion

Alex_M's avatar
Alex_M
New Contributor II
4 years ago
Solved

Wifi Settings-- Cant "Apply Changes"?

Trying to change the wifi name and password. I'm able to enter the My Network section of my account, and in "edit wifi" I'm able to change the name and password, however the "apply changes" button be...
Router password
wifi
wifi password
wifi router
  • Alex_M's avatar
    Alex_M
    4 years ago

    Solved: 

    The original, default password was several years old and no longer met the character requirements for a new password, so attempting to change the wifi name resulted in a greyed out Apply Changes button until a new password was typed in that met the updated requirements-- just in case anyone else has the same issue

BenS1's avatar
BenS1
Former Moderator
Hi Alex M.

Please make sure that the password must be between 8 and 63 characters and may consist of letters, numbers, or special characters including:! @ % ^ * ( / ) . - _ + , ; $ ~ [ ].
Any characters that are not in that list please do not include them.


Ben S.
Cox Support Forums Moderator
Alex_M's avatar
Alex_M
New Contributor II
4 years ago

Thanks for the response Ben, but I'm unable to apply changes even if I revert the password back to the original one. As soon as I make any change to the wifi settings, the apply changes button becomes unusable