Downgrade your plan to its consistent measurement hardwired to the modem: 500 Mbps.
Your wireless measurements is a different story. Routers are equal-opportunity bandwidth-sharers so the more devices connected during a measurement, the less the measurement.
If i downgrade i have to pay more which is stupid plus moreso the issue is inconsistent upload speeds...downloads are an issue but I'm a streamer and need the consistent upload
How does a lower-bandwidth plan cost more? Did you sign to a promotional deal? If so, the deal may be invalid because Cox isn't fulfilling their obligation.
There is a 300/30 Mbps (Ultimate Classic) for a similar upload.
i have a promotion for the gigablast and since the day I got it ..was at most 600 wired and 250 at most(my laptop handles 433mbs)mbs and that **....2 agents and 2 techs told me I should be getting at least 980 wired and 6-700mbps wifi...with my upload at 30-35 but I get those low speeds for over 15 months now my upload always fluctuate but its always low like 2-13 wireless and unfortunately its 2-18 wired smh...and they keep saying "its all clear and good on our end" :( but obviously its not and a lot of us cox customers are being forced to pay for services we don't get I've been fighting since septmenber and they don't want to do right....@bruce the tech told me that maybe gigablast isn't in my area and I'm like well cox told me it was...he told me downgrade to 500 package but I told him if I do what about the upload issues?? he said yea that's a problem as well so he had no other thing to help so..said they would send out a truck never did since smh.....but its a scam :( all of it...smh to also answer they told me it would be more if I switched what the agent online told me i have all my transcripts make sure everyone get a copy of their transcript
A promotion is a contract. If you keep it, no penalties. However, if Cox can't fulfill it, you should be able to void it. No, you won't get the upload speeds (because Cox fails to provide it), but you won't be paying a higher price for gigabit service if you downgrade.
