Forum Discussion

John_Cleek's avatar
John_Cleek
New Contributor
7 years ago

why is my cox email address still active?

I terminated all Cox services in late November, but my Cox email address is still active. I was told it would not be valid after canceling services. I don't want to be charged for using their email address. Is there a grace period before it is inactive?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    7 years ago
    @ John Cleek

    Upon disconnection of your Cox High-Speed Internet Service, Cox deletes your email address, mailbox, all email messages, and the associated content from each Cox email address associated with your account within 90 days of disconnection.

    Cox Moderator