Why is Cox email marking acceptable email as "Spam"?
I have Spam filtering off but emails that are not spam are being tagged as "Spam". Why? How can I stop this?
Forum Discussion
Per TiffanyR's advice I have been forwarding every email that Cox has incorrectly identified as spam to thisisnotspam@cox.net since there is not an option to select "not spam" for these emails.
Let me be clear, this is not one email being tagged inappropriately by Cox but about 25 such since Monday alone. I have confirmed these tagged emails appear on Cox WebMail tagged as --SPAM-- and are picked-up by my email clients and they forward them to a spam folder.
So you want me to email such emails to help@cox.net? No one else has this problem?
