happyscrub
6 years agoNew Contributor
Why don't modem use my new ethernet cables?
I got an Arrius modem from cox a while back. It came with a cat5e cable to connect to my computer. It works perfectly. Other cables don't work at all.
1. If I connect my modem to computer with cat5e cable - it works
2. If I connect my modem to router with cat5e cable - it works
3. If I connect my modem to computer with cat6 cable - it doesn't works
4. If I connect my modem to router with cat6 cable - it doesn't works
Is it possible my modem won't accept cat6 cables? What gives? The cables are new. I bought like 3 cat6 cables and none of them work.