Forum Discussion
AAstevens
3 years agoNew Contributor III
i wonder at what point does any "Cox Support Forum Moderator" not blame local hardware and realize there is an issue on their side. finding the info of cox's hardware issues is near impossible and the only support they offer is "turn it off and on again" (modem). we are stuck under the monopoly of 1 carrier, and its getting rather old, i have had 3 months of spotty to uselss connections and all their "oliver" does blame your hardware. yeah na, i spent 600+$ on new hardware, and it behaves exactly like the old hardware (modem, router,switch cables,coax, cat5/6 cable...)
Allan
3 years agoModerator
@AAstevens, I know how frustrating internet issues can be and we can take a closer look at this for you. Please send us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.