Forum Discussion

Trikein's avatar
Trikein
Contributor III
7 years ago

Why can't we discuss lack of Cox support on forums?

Isn't that the whole POINT of this forum? Customers talking to other customers? Moderators are supposed to only mod, not add or restrict the content. If so, that makes it a conflict of interest. Come...
Jhornsby's avatar
Jhornsby
New Contributor
7 years ago
Cox Cable lacks common sense customer service. You can never talk to a person with authority to resolve your problem. I have issues on service and billing that can't or have not been resolved.