Forum Discussion
I noticed your post was missing from the front page. It should be on the front page because we commented on it yesterday (3 Nov). However, the last comment on this post was 29 days ago? Somebody deleted about 11 days of our conversation.
All the moderators' comments since the beginning have been removed except one. Even Leland.T got removed.
::sigh:: Paging leland.t Could you comment on why comments, especially moderator comments, were removed?
- CurtB3 years agoValued Contributor III
Something happened in the Forums early this morning. Threads were slow to load. The last post in the Internet Forum was a couple of days ago, i.e. a day of posts were missing. The last post in this thread was 28 days ago. I emailed cox.help@cox.com and they replied that it was a reported issue. It's unclear whether the reported issue they mentioned was referring to the overall Forum issue or they interpreted the last 28 days of missing posts in this thread as the issue we've been reporting.
- Bruce3 years agoHonored Contributor III
This morning, the last post in this thread was 28 days ago; however, from the date Mouth created this post to the 28 days later, certain posts were missing.
I also noticed my posts are missing in the long Call History Not Working
- CurtB3 years agoValued Contributor III
Did TiffanyR get cancelled? I can't find a post she made before today in any thread. Did the same thing happen to her that happened to Mouth? If her posts were deleted, then all dependent posts would have been deleted too. Were all the posts in this thread over the last 28 days dependent on one of her posts?
Leland.T made his first forum post and it got deleted.
I see he re-posted. Hopefully this "first post" will stick. For anyone just tuning in, he's re-posting a reply to a post that no longer exists.
- Leland_T3 years agoModerator
Hi WiderMouthOpen,
We have not determined the cause yet. We are really sorry for the delay and will let you know as soon as we do find the answer.
"Hi WiderMouthOpen, I appreciate your letting us know about your Reddit post. Cox does not have a presence on Reddit at this time, so we are unable to reply to you there.
I understand your frustration with the situation and your hope for an expedient resolution. Please know it is not our intention to cover up what has happened to your posts. We are actively working to determine what happened to your Forums content. I apologize that we do not have an ETR at this time. We will update you as soon as we have further details."Leland T
Cox Support Supervisor and Support Forum Administrator
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