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mikedurham's avatar
mikedurham
New Contributor
4 years ago

When will supported cabled modem list be updated?

Hello,

I was looking at the list of supported cable modem list and I realized that since the update to the plans, where the ultimate plan is 500 mb/s and the ultimate classic no longer exists (been renamed), that the list hasn't been updated. Does anyone know when this update will occur as I can't buy a modem supporting the 500 mb/s plan unless it's a gigablast supported modem.

Appreciate the help!

2 Replies

  • JonathanJ's avatar
    JonathanJ
    Former Moderator



    @Mikedurham

    Currently, the ultimate 500 package requires one of the following DOCSIS 3.1 or Gigabit-capable devices.

    Jonathan J
    Cox Moderator





  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    I apologize for any inconvenience this has caused. We don't have an update for when the list will be updated.