You have to close all browser tabs to completely sign out from Cox. If any other browser tab is open, you can close Webmail and re-open it without re-entering your User ID and password. It doesn't matter if you clicked "Sign out". You can also access My Profile and Voice Tools without re-authenticating if all browser tabs weren't closed after leaving Webmail. The same scenario applies if My Profile or Voice Tools is opened first. Cox may have meant to do that, but they should highlight that sign out requires all browser tabs to be closed, not just Cox websites.
