Forum Discussion

rickey1253's avatar
rickey1253
New Contributor
7 years ago

What happened to the Data usage??

The service stopped measuring on 7/25.
jkjroni's avatar
jkjroni
New Contributor
7 years ago

I have this same exact problem. My meter has been at 77% for two weeks. The meter says Usage Cycle: 07/01/18-07/31/18, and it's been that way for two weeks. Even though at the bottom it says "Usage as of: 08/09/18"...not accurate because my meter has been at 77% since 07/31/18. I haven't stopped using internet lol

LisaH's avatar
LisaH
Moderator
7 years ago
Hi Jkjroni. To get your data usage meter issue resolved, please email your complete address and name on the account to cox.help@cox.com. Thanks, Lisa - Cox Support Forums Moderator
  • jkjroni's avatar
    jkjroni
    New Contributor
    7 years ago

    It seems to have been resolved. Thanks for responding Lisa!