Forum Discussion

Charles123's avatar
Charles123
New Contributor
3 years ago

Website Error

When trying to access this www.cox.com/.../copyrights.html I get the following error: "Field Failed Validation Check: failed on field 'accountNumber9' due to reason: Character length(8) value is lesser than the minimum required length of: 9."

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    3 years ago
    @Charles123

    What browser are you using? Also, try clearing the cache and cookies to see if that helps.


    Jonathan J
    Cox Moderator
    • Charles123's avatar
      Charles123
      New Contributor
      3 years ago

      I am using google chrome but I tried it on Edge and firefox with the same result

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        3 years ago
        @Charles123

        I'm not seeing any open tickets for maintenance on cox.com. Have you tried clearing the cache and cookies?


        Jonathan J
        Cox Moderator