Forum Discussion
FatDaddyWampus
Contributor
What are your power levels reported by the modem (downstream power, upstream power, SNR)? Also, are you getting uncorrectable codewords? Does your event log show any errors (T3 timeouts, T4 timeouts, Dynamic Range Window errors)?
Geauxkoo
6 years agoNew Contributor
It's not letting me post my modem stats...but power on downstream goes from 2.1 to 9.4 dBmV. All 32 channels are locked. SNR is around 37 dB on all. No correctable codes. Upstream goes from 47.5 dBmV to 49.5 dBmV on 4 channels that are locked. There are 4 more channels that are not locked, however. But cox said that those 4 do not need to be locked for some reason. Also not sure about OFDM and OFDMA channels but i have 2 for downstream and one is locked and 2 for upstream and neither one are locked.
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