Hello Carol
My equipment is as follows:
Modem - Netgear CM1000
Router - Netgear Nighthawk X4S
Switch - Dell 5224
Computer - Dell T7500 3.46 Xeon processors x2, 12 GB ram, integrated Broadcom NetXtreme gigabit ethernet card, fresh operating system install
I have run speed tests connected directly to router with several computers only to get the same results. I achieved the same results with the router that he brought, it made no difference. Am I to assume that there is something wrong with your modems? The tech did not even know the Dell 5224 was a switch, he thought it was a server, so I was doubting his networking knowledge. I am not against equipment on my end being the problem, that is why I have been requesting that they bring a laptop with them to verify the speeds. If my equipment is the problem and they can show me, I am more than willing to replace, but I think my equipment is more than capable of getting the speeds that I should be.
Thanks
Dan
