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Mom23nAZ's avatar
Mom23nAZ
New Contributor
2 years ago

Upgraded to GIGA plus fiber now speed is 10x worse? any suggestions

We upgraded to Gigablast plus fiber with speed listed as 1000/2000.  We are actually get 93 on a good day and 11 or even 7 .. Was told its not the equipment, and not the install, but no solution.  ...
fiber
Gigablast bottlenecks
speed test
DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago
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Try downgrading to the slowest package as that's what worked for me 🤣

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
2 years ago
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I think OP should isolate any technical bottlenecks before switching packages. That is why they are here right?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago
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    We'd need a squinty-eyed read of the type of Ethernet cable connecting ONT to router (Cat-3, Cat-5, Cat-5e, etc).  Make/model of router.  Info of NIC card on testing device.