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Mom23nAZ's avatar
Mom23nAZ
New Contributor
2 years ago

Upgraded to GIGA plus fiber now speed is 10x worse? any suggestions

We upgraded to Gigablast plus fiber with speed listed as 1000/2000.  We are actually get 93 on a good day and 11 or even 7 .. Was told its not the equipment, and not the install, but no solution.  ...
fiber
Gigablast bottlenecks
speed test
DRVEGAS's avatar
DRVEGAS
Valued Contributor

Try downgrading to the slowest package as that's what worked for me 🤣

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

I think OP should isolate any technical bottlenecks before switching packages. That is why they are here right?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    We'd need a squinty-eyed read of the type of Ethernet cable connecting ONT to router (Cat-3, Cat-5, Cat-5e, etc).  Make/model of router.  Info of NIC card on testing device.