Forum Discussion

Rob2's avatar
Rob2
New Contributor
8 years ago

Upgraded Internet Speed-When does it start?

I upgraded my internet plan yesterday, but my account still shows the previous plan is still in place. When will the upgrade reflect on my account and I start receiving the upgraded service. Thanks.

1 Reply

  • Rob2

    I'd like to take a look at your account and see what's happening. Please send an email to: cox.help@cox.com and include your full address so I can take a look. Thanks!

    StephanieS
    Cox Support Forums Moderator