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krubin's avatar
New Contributor
7 years ago

Update router firmware?

I have a Netgear CG4500BD modem/router purchased from Cox.  How can I check to see whether the firmware is up to date, and update it if necessary?  Cox tells me that since I bought the modem I have to ask Netgear how to update it.  Netgear says that since the modem was purchased from Cox, it can only be updated by Cox.  Any help appreciated.

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