Forum Discussion
I'll see if the technician appointment fixes anything in case before I switch. Thanks for the information.
- Kimberlyss174 years agoNew Contributor
I had a tech out yesterday after 31 emails finally, but he said my cable box seemed fine and that he thinks it's the cables in my apartment, but he can't drill and check because it's an apartment! I asked about the node and how for the San Diego area this has been a widespread problem of jitter latency and packet loss. He said hed request for a tech to be sent out to check the node, but I have yet to receive any communication whatsoever about an update on that. If this continues for one more week (I've lasted 6 months) I'll be switch to T-Mobile like others have here.
- Viole4 years agoNew Contributor III
My technician appointment is on Saturday, so I'll post an update here. I doubt it's your cables in your apartment as it seems everyone in the 92071 zip code is having the same problem. I just hope Cox fixes this before October because I've dealt with this for about a year now as well.
- Kimberlyss174 years agoNew Contributor
I'm glad we're all able to band together like this! I felt like I was going crazy for a few weeks there! I hope your tech visit goes well!
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