Dennis12
4 years agoNew Contributor
Unknown Charge On My Account
I’ll keep this short, but on my next bill, I had a charge of 100$ extra. It’s for “Usage charges (tv),” but I don’t know what this is for. Is there anyone that can help me with this?
Usage Charges are "purchases" within a service (TV, telephone, maybe Internet). For example, you pay a "set" price for telephone service each month. However, if you make a long distance call 1 month, you purchased the call and Cox will itemize it as usage.
Usage Charge for TV could be renting or purchasing Pay-per-View or Video On-Demand movies.
I don't know if there is a Usage for Internet. For example, if a subscriber exceeds the Data Limit, would this be itemized as usage or a surcharge?
The specifics for any usage...movie title or where you called...should be listed on your statement under USAGE CHARGES.