Unacceptable Internet Speed
Cox claims that it has repaired an Service Interruption due to the internet in our area going up and down yesterday and says there are No Known Issues. Unfortunately, this morning the Cox speed test indicates a download speed of 54.3 Bps. I have the 500 Bps internet service. As far as I am concerned this is an outage. I am sure Cox will claim that it is meeting its contractual residential service T&C obligations. Regardless, this does not deliver customer satisfaction.