I'll try the demarc a little later and we're still getting settled in our new home. Internet is still bad..barely pushing 280 DOWN/35 UP.
I just visited my old home with Xfinity and it's still blazing over there, got over 500+ DOWN on my iPhone via Wifi. So disappointing to come back to half that here.
Also, I did a packet loss test and haven't had much packet loss. More often than not my packet loss is 0%","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2020-05-09T15:38:01.000-07:00","lastPublishTime":"2020-05-09T15:38:01.000-07:00","metrics":{"__typename":"MessageMetrics","views":18},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:133136/message:133139","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:133143"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"509","rawBody":"Thanks dchadd. Are you in NOVA too?
I'll try the demarc a little later and we're still getting settled in our new home. Internet is still bad..barely pushing 280 DOWN/35 UP.
I just visited my old home with Xfinity and it's still blazing over there, got over 500+ DOWN on my iPhone via Wifi. So disappointing to come back to half that here.
Also, I did a packet loss test and haven't had much packet loss. More often than not my packet loss is 0%
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:133139_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:133143":{"__typename":"ModerationData","id":"moderation_data:133143","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:133143":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:7207"},"id":"message:133143","revisionNum":1,"uid":133143,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:133139"},"conversation":{"__ref":"Conversation:conversation:133136"},"subject":"Re: Gigablast Speed way below Expected in Northern Virginia","moderationData":{"__ref":"ModerationData:moderation_data:133143"},"body":"No, I'm in vegas but pretty much all cox areas are experiencing over-saturated nodes, especially due to covid, which isn't really an excuse. That's good that you're not getting packet loss. Try running ping plotter premium (30 days free after first install) for a full day, I bet you see some packet loss during peak hours 6PM etc. Your signal levels look decent but you have some uncorrectables. Could be due to the way the cabling is wired, bad splitter, loose connection or noise in the line. Might try posting on dsl reports forum, there's some high level cox techs over there that are really helpful. Hope you get it worked out.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":2,"postTime":"2020-05-09T18:36:39.000-07:00","lastPublishTime":"2020-05-09T18:36:39.000-07:00","metrics":{"__typename":"MessageMetrics","views":15},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:133136/message:133143","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"640","rawBody":"No, I'm in vegas but pretty much all cox areas are experiencing over-saturated nodes, especially due to covid, which isn't really an excuse. That's good that you're not getting packet loss. Try running ping plotter premium (30 days free after first install) for a full day, I bet you see some packet loss during peak hours 6PM etc. Your signal levels look decent but you have some uncorrectables. Could be due to the way the cabling is wired, bad splitter, loose connection or noise in the line. Might try posting on dsl reports forum, there's some high level cox techs over there that are really helpful. Hope you get it worked out.
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Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and a link to your forum thread or details of your issue so we can further assist. -Mary","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-05-09T16:41:08.000-07:00","lastPublishTime":"2020-05-09T16:41:08.000-07:00","metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:133136/message:133142","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"354","rawBody":"Hi Bardoon, we show that your area supports DOCSIS 3.1 If your issue continues, we may need to set up a follow up visit to take another look at your account. 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