Forum Discussion

mithereal's avatar
mithereal
New Contributor
16 days ago

tucson internet works 20 min per day.

so far 5 diff ppl i know in town all experience the same probs, you blame it on "firmware" but we all know this is bs, you have a routing issue or are oversaturated at my local node, you dont want to pay an american ccie to fix it, you keep outsourcing and it just gets worse, good luck i cant get past the 2nd hop 60% of the time, sux not to have anyone to fix that 36 page router configuration. we pay so you can hire your ctos children to play engineer. i have internet approx 20 min per day, and cannot do my job, 2 weeks and nothing but issues, yes you can ping my router bc its a layer 3 issue, is there any coincidence this happens every time this year and were flooded with cars from another country, selling us americans service out for the $$ of foriegn nationals?? 

i cant even upload screenshots of the speedtest it is so bad, its only 96kb

packet loss
  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    16 days ago

    Can you show your data? What model modem/router? What firmware? What are you signal levels? Tracert/pingplotter?

  • mithereal's avatar
    mithereal
    New Contributor
    8 days ago

    i still cannot upload anything, it took 15 minutes to load this page, 8 days of ~200b sec. what the hell do i pay for???? calling customer service is like speaking to someone with marbles in their mouths, i cannot understand them, if i cannot speak to an american i DO NOT WANT YOUR SERVICE!!!!!!! all i get is the same ass excuse hire people with a brain!!! im so tired of this bull**bleep**, i was a ccie for the 3rd largest isp in the country for a decade, this is your problem,you are the worst internet company in town, im looking elsewhere, and going to a diff cell phone provider, you get **bleep** from me anymore.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      8 days ago

      Wow, not only did you give no data on your problem, but your language is rude. What was your point of posting that you are leaving? Do you think the moderators here(or the other customers) care if you leave? It's not like they get paid less if a customer leaves.