That is interesting. You described my issues completely. same time period. Started in late august or early September after a short but complete outage. i am monitoring for packet loss and performance 24/7 due to ever so frustration with intermittent issues with packet loss and disconnects, Happens several times per day, every day. It is killing my buzz when I game. Once in a while the network clears up and behaves properly for several hours only to eventually drop out and then go right back to **. Swapped out cable modem but it is not the issue. the logs are clean. I have gone through everything from the point of DMARC in. Swapped out all hardware and simplified the network to no avail . tier 1 support has been useless and want to sell me a new model or dispatch someone to come out in2-3 weeks and check my end for issues. The is no indication that the modem has anything to do with regard to the root cause. really **** with the disco's always seem to happen at the worse times. lol GL!