Forum Discussion

acass70391's avatar
acass70391
New Contributor
2 months ago

Too many outages

At least one day/month, Cox is unavailable at my home.   

It's time to ask for discounts on my bill.  It's unfair to charge full rate when the service is unreliable. 

 

  • Hi, there. I'm so sorry for the frequent outages. I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.