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Stewart_H's avatar
Stewart_H
New Contributor III
5 years ago

To Cox Forum Technical Support staff:

Hello:

What is the best way to have a review/discussion session concerning internet connectivity issues (with multiple screen print outs) that I know requires explanations with one of Cox's senior IT staff employees.

Thanks,   Stewart H.

2 Replies

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  • FormerMember's avatar
    FormerMember
    Former Moderator
    5 years ago

    Call them! The tech can generate the error dumps on his end.

    I had to call them once and was very impressed.

  • BrianM's avatar
    BrianM
    Moderator
    5 years ago
    If you need direct assistance from us you can email our team at cox.help@cox.com

    Brian
    Cox Support Forum Moderator