Thank You Cox

Question

I wanted to thank Cox for&nbsp;providing impeccable service during the hard and tiring times of coronavirus. I have 100 mbps service, and I am able to&nbsp;work from home comfortably and without any disruptions what so ever. My work requires frequent video calls with team members. The calls run smoothly even when my family members&nbsp;are watching&nbsp;Netflix and youtube in HD. The internet speeds have remained fast even after the entire city is in lockdown. It is really amazing.
Thank once again to entire Cox team.

bruce · Answer

Cox didn't ask because they got rid of it.
Depending on the compression of a content-provider, HD only needs 2-8 Mbps.&nbsp; You could double, triple that with HD audio or UHD (5-15 Mbps).
I'm not sure what motivated the OP to post the kudos.&nbsp; Were speeds insufficient before or had the OP questioned its sufficiency before lockdown?&nbsp; Either way, it's nice somebody took the time even though nothing was wrong...especially to a person or if you don't know who to thank, thank a "team."

bearone2 · Answer

i'm glad it's working for you but i'm surprised the video calls, netflix &amp; youtube are working with 100 plan.

cox_is_a_monopo · Answer

We have had three outages in my neighborhoods since 3/13. Not surprised we had one on Friday the 13th!

kevinm2 · Answer

Hello, we understand these outages can be frustrating and inconvenient to deal with. We apologize for the service interruptions. -Kevin M. Cox Support Forum Moderator

bruce · Answer

Are there still 100 Mbps plans?&nbsp; I think Cox increased Preferred 100 to 150.
OP only said HD.&nbsp; What's the requirement for HD...5 Mbps?

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Thank You Cox

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