Terrible Webmail Performance
If Webmail is the only email platform that COX technically supports, why does this platform *** as bad as it does? I use the webmail via Chrome, Firefox, and IE and it performs the same on all of th...
Forum Discussion
Hello?
I have done extensive testing of your train wreck you call web mail using 5 different browsers on Mac and PC, and the behavior is the same.
What burns me about you people is that you offer nothing in the way of saying you're actually doing something, and at the risk of my post being removed, I will say again how idiotic it is for you to try to do a lick of troubleshooting of a customer's computer or software when, again, you KNOW this is not an issue with the customer side, these are server issues and a pathetically designed horrible web mail program.
Again, it doesn't take a rocket scientist to see there's a MUCH MUCH larger issue here than an isolated customer or two having a computer problem.
So, how about being truthful with your users, and tell us if this issue has been escalated, and how high it has been escalated?
I'm sorry they put you guys out here to be fodder for MANY very upset users of your webmail, but you could at least be honest with us about the issue.
