Forum Discussion

bobc170's avatar
bobc170
New Contributor
7 years ago

Terrible Upload Packet Loss Providence, RI Area

Hi, I am experiencing awful upload packet loss that happens around every night around 10pm and does not go away until the next day. During the day, games are playable with around 1-5% upload pac...
MaryF's avatar
MaryF
Former Moderator
7 years ago
Hello Bobc170,

I am showing that there was an issue in your area, but showing that the issue was resolved today. I understand that the issue happens at night. If the issue returns, please email us at cox.help@cox.com with your name and street address so we can further assist.

Mary
Cox Support Forums Moderator
bobc170's avatar
bobc170
New Contributor
7 years ago

no the problem is anything but resolved. still going on tonight even though the tech said they had partially resolved it. This is getting extremely frustrating and has been going on for over a month. 

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Bobc170, please post traceroutes, WinMTR results, or PingPlotter results showing packet loss. -Becky, Cox Support Forums Moderator