Forum Discussion

BlasT's avatar
New Contributor
4 years ago

Temporary Fix for Latency Issues?

I had a tech come to my house to check my Internet and all that due to packet loss and high latency issues and was told there is a temporary fix n the way. They said maybe 2-4 weeks. Is there an update on this? Tucson, AZ

7 Replies

  • Hi BlasT,

    We do not have an update to provide at this time.

    Cox Support Forum Moderator
  • Zurq's avatar
    Contributor II

    what is the temporary fix? and can it be applied to my area? I live in jeanerette la.

  • kurtech's avatar
    New Contributor II

    Same, please fix my area as well asap. Irvine, CA

    • LisaH's avatar
      Hi Kurtech. If you are still having issues with your internet service, please contact us via email at and include your complete address, name on the account, and exactly what is happening in order for us to help. - Lisa, Cox Support Forums Moderator
  • MakeMoreNodes's avatar
    New Contributor II

    I am in Tucson too, and after their maintenance last night, my issues have been resolved.  I suspect all the complaints to the FCC and such has lit a fire under their bum. I applaud their willingness to work with us, I just think its sad that we had to literally complain to the Feds for them to upgrade their infrastructure.

    • Zurq's avatar
      Contributor II

      congrats, but no fix here. I live in Jeanerette Louisiana