Teraptor
5 years agoNew Contributor
T3/T4 Timeouts
Hello! I have been having issues dropping connection every so often from my games to Netflix.
The only things that uses Wi-Fi are cellphones, everything else is hardwired, so I've checked if the issue is only isolated to one spot and it seems to be everything loses connection briefly. This has been an issue for 3 weeks now and I have talked to support 4 different times, each telling me since they don't see an issue on their end, that they will not send a tech out here. There was a tech out here to lower the power from 10 to 5 on our modem but that's about it.
I reset my modem 3 times today and still getting an issue after about 10-15 minutes.
Wed Jun 24 10:58:33 2020 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=00:db:aa;CMTS-MAC=00;CM-QOS=1.1;CM-VER=3.0; |
Wed Jun 24 11:42:05 2020 | Warning (5) | Dynamic Range Window violation |
Wed Jun 24 12:17:33 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00;CMTS-MAC=00;CM-QOS=1.1;CM-VER=3.0; |
Wed Jun 24 12:17:34 2020 | Warning (5) | Dynamic Range Window violation |
Wed Jun 24 13:06:24 2020 | Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00;CMTS-MAC=00;CM-QOS=1.1;CM-VER=3.0; |
Wed Jun 24 13:06:24 2020 | Critical (3) | Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00;CMTS-MAC=ec:00;CM-QOS=1.1;CM-VER=3.0; |
Wed Jun 24 13:06:24 2020 | Critical (3) | 16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=00:aa;CMTS-MAC=ec:00;CM-QOS=1.1;CM-VER=3.0; |
Wed Jun 24 14:29:18 2020 | Warning (5) | Dynamic Range Window violation |